FAQ

1. What is grounding, and how does it work?

Grounding (also known as earthing) is the process of connecting your body to the Earth’s natural energy. Scientific studies suggest that grounding may help reduce inflammation, improve sleep, and promote overall well-being. Our products use conductive materials to help transfer the Earth’s electrons to your body, simulating direct contact with the ground.

2. How do I use my ElectraWave grounding product?

Each ElectraWave product comes with a grounding cord that connects to a grounded wall outlet or a grounding rod. Simply plug in the cord and ensure direct skin contact with the mat, sheet, or mattress cover for the best results.

3. Can I use a grounding pad or sheet with any electrical outlet?

Yes, but the outlet must be properly grounded. If you're unsure, you can use a grounding tester (available in most hardware stores) to check the grounding of your outlet before use.

4. How long should I use grounding products to see results?

Most users report benefits such as improved sleep and reduced pain within a few days to a few weeks of regular use. We recommend using the product consistently while sleeping, working, or relaxing for the best results.

5. Are your grounding products safe?

Yes, ElectraWave grounding products are completely safe. They do not use electricity—only the grounding port of an outlet is used to transfer the Earth's energy. The materials we use are designed to ensure safe and effective grounding.

6. Can I wash my ElectraWave grounding sheets or mattress cover?

Yes! To maintain conductivity and longevity, follow these care instructions:

• Use a mild detergent (avoid bleach or fabric softeners).
• Wash on a gentle cycle in cold or warm water.
• Air dry or tumble dry on low heat.

7. Can I use grounding products if I have a medical condition?

Grounding is generally safe, but if you have a pacemaker or any serious medical condition, consult your healthcare provider before using grounding products.

8. Do your products work through clothing or sheets?

For optimal conductivity, grounding products should have direct skin contact. However, light fabrics like cotton may allow some grounding effect, though at a reduced level.

9. Do ElectraWave products help with EMF exposure?

While grounding does not block EMF (electromagnetic fields) completely, studies suggest that grounding may help neutralize free radicals and reduce some of the biological effects of EMF exposure.

10. Do you offer a warranty or guarantee?

Yes! We stand behind our products. ElectraWave offers a 30-day money-back guarantee if you’re not completely satisfied. Additionally, our products come with a 1-year warranty against manufacturing defects.

11. How can I contact ElectraWave for support?

We’re happy to assist you! You can reach out to our support team via contact us page.